MOSS PRODUCT CATALOG

Service Program For Coin-op Amusement & Entertainment Equipment

Service tiers designed for your game room:

TIER 1 EQUIPMENT SUPPORT

$29.99/mo or $359.88/year
Per location
Perfect for basic support needs
Game Outage Response via our online ticket system Parts Ordering with a simple request form Phone-Based Remote Technical Assistance Full Ticket History Access

TIER 2 EQUIPMENT SUPPORT

$49.99/mo or $599.88/year
Per location
Best for locations needing on-site support
Game Outage Response via our online ticket system Parts Ordering with a simple request form Phone-Based Remote Technical Assistance Full Ticket History Access Discounted On-Site Service* Follow-Up Support and Repair Scheduling Detailed Service History Log *Rate applies to one-way travel time
Contact your Sales Manager
PARTS

FULL LINE PARTS DEPARTMENT WITH PARTS ON HAND

Our strong partnerships with leading game manufacturers mean you get fast, reliable access to the arcade parts, amusement game components, and replacement parts you need. We keep a wide range of coin-op game parts, redemption game parts, and arcade machine parts in stock to reduce downtime and keep your equipment running. Whether you're maintaining video games, crane machines, or other amusement equipment, our parts department is ready to support your operation.

Contact your Sales Manager

OPTIONAL ANNUAL GAME ROOM 20 POINT WELLNESS CHECK

Technical &
Functional

Power Wiring Controls Monitors Sound Coin/card systems Game boards Software Lighting

Physical
Condition

Cabinet wear Glass/plastics Cleanliness Artwork

Operational
Factors

Security Maintenance access Layout efficiency Spare parts Merchandiser fill quality

Business
Insights

Game mix Revenue tracking
Contact your Sales Manager

VOICES FROM THE GAME ROOM

I highly recommend Bailey and her team at Moss Distributing to service your machines in your location. They are very quick and efficient in answering your questions and concerns. Their technicians are wonderful to work with. I only have positive things to say about them.

– Julie, Pizza Ranch FunZone